Sportbnk.
Brief Research Strategy Product Impact Back to Portfolio
Sportbnk — AI-powered sports sponsorship intelligence platform
Project Sportbnk
Platform Web (SaaS Dashboard)
Category Sports / Sponsorship Intelligence
Role Product Designer

Project
Background

Sportbnk is an AI-powered sponsorship intelligence platform bridging brands, rights holders, and agencies. The industry runs on fragmented data and disconnected tools — this project turned that complexity into clarity through product thinking and information architecture.

I was brought in to redesign screens. Instead, I took ownership of the product direction — defining MVP scope, leading research, structuring the IA, and making the key decisions that shaped what Sportbnk became.

The story at a glance

🎯 THE ASK

Redesign existing MVP screens. Make them production-ready for investors.

🚀 WHAT I DELIVERED

Competitor research, user interviews, MVP scoping, IA decisions, design system, 25+ screens, and a direction document.

💡 THE BET

Build a forward-looking intelligence platform — not another backward-looking database.

🔍

Understanding the Problem
Before Solving It

Before opening Figma, I spent time understanding the business, market, and users. Spoke with brand marketers, commercial directors at clubs, and agency leads — not to validate assumptions, but to understand where their workflows break down.

01

Sequential decision-making

Users discover, evaluate, then act — in that order. The product needed to mirror this flow.

02

Fragmented data & tools

Everyone worked across spreadsheets, emails, and disconnected databases. No single tool covered discovery to deal management.

03

Timing is everything

The biggest pain wasn't finding partners — it was knowing who was ready now.

The market gap that defined Sportbnk's position

I analysed four tools in this space. Every one focuses on past data — what deals already happened. None support forward-looking decisions or a complete discovery-to-deal workflow. That gap became Sportbnk's positioning.

Tool What it does What it doesn't do
Tracks sponsorship deals and has a large database of clubs and brands No signals, no CRM, mostly US-focused, only shows historical data
Measures ROI on deals that have already happened Only works after a deal is signed — no value before the deal
CRM for clubs and leagues to manage their sponsor relationships Built only for rights holders — brands and agencies cannot use it
Marketplace connecting brands with athletes Athletes only, completely different market from what Sportbnk is doing
Discovery + signals + contact unlock + CRM in one place The only tool that combines all of this for all three user types globally
Sportbnk's position: Every existing tool looks backward. Sportbnk is the only platform combining discovery, real-time signals, contact unlocking, and CRM in one system — serving all three user types globally. The position: look forward, not backward.

What We Built,
What We Didn't — and Why

The hardest part of an MVP is deciding what to leave out. Five things that work well beats fifteen that feel half-finished. Every feature had to directly serve the core journey: discover → evaluate → act.

💰

The credit gate is a product decision

Not a monetisation afterthought. Browsing is free, unlocking contact details costs one credit. I placed the gate at the People tab — the moment of highest intent.

Free Browse Search orgs, sponsors, deals
Free View profile Full org + sponsor data
1 Credit People tab Contact details unlocked
Unlocked Contact revealed Ready to start a conversation

Key product decisions

Signals → Top-level nav

Where something sits in navigation tells users what the product thinks is important. Signals are the differentiator — they can't be buried in a dashboard widget.

Org Profile → One page, two tabs

Sponsors tab (free) and People tab (credit gate). User intent is sequential — evaluate first, then contact. One journey, not two.

Dashboard → Designed last

A dashboard summarises a product. Designing it before understanding the product means summarising assumptions, not real needs.

CRM → Core MVP feature

Without retention, the platform is an occasional tool. More partners = more relevant signals. This creates a retention loop, not just a discovery tool.

🎨

Production Screens

Every screen traces back to a research insight or strategic decision. The design follows how users think — not how data is organised.

Onboarding

First impressions that build trust

Clean, minimal onboarding — get users to their first "aha moment" fast. Account type selection (Buyer vs Seller) sets the right context from the start.

Create Account — Step 1 Account creation — clean, focused inputs
Create Account — Step 2: Select account type Account type selection — Buyer vs Seller context
Authentication
Login screen Login — consistent visual language across auth flow
Dashboard

Designed last — intentionally

A dashboard summarises a product. It was designed after all other screens were complete, so it reflects real user journeys — not assumptions. Different states for new users, returning buyers, and sellers.

Dashboard — new user state New user state — guided first experience
Dashboard — buyer state Returning user — Buyer
Dashboard — seller state Returning user — Seller
Dashboard — empty state Empty state — subtle nudges
Dashboard — organisations widget Organisations widget
Dashboard — saved people Saved people widget
Organisations

Discovery, not just data

The main discovery view for brands. Filterable by sport, status, and deal type. Columns follow how brands actually evaluate — not how the database is structured.

Organisations — discovery view Organisations list — filterable by sport, status, and deal type
Organisations — saved view Saved organisations — quick access to bookmarked clubs
Organisation Profile

One page, two tabs — the credit gate lives here

Sponsors tab shows current deals and categories (free). People tab is where the credit gate sits — the moment of highest intent. Users have already evaluated and identified the right person before they pay.

Organisation — Sponsors tab Sponsors tab — free. Current deals, brand names, types, status
Organisation — People tab People tab — decision-makers listed, "Reveal" button costs 1 credit
Contact Reveal

The monetisation moment

Shows enough to make a contact worth unlocking — name, role, tenure — without revealing details. One credit unlocks the full profile. Users see masked data first, confirming intent before spending.

Contact reveal — locked state Locked state — masked email, phone, LinkedIn. "Unlock" CTA
Contact reveal — unlocked state Unlocked state — full contact details revealed, copy-ready
Companies

Same data, different perspective

Mirrors Organisations for rights holders browsing brands. A club looking outward and a brand looking inward have different mental models — one view would confuse both.

Companies — brand discovery Companies view — brand discovery for rights holders
CRM — My Partners

The retention loop

Without CRM, Sportbnk is an occasional search tool. With it, users manage relationships daily. More partners = more relevant signals — a retention engine, not a nice-to-have.

My Partners — CRM view My Partners — manage partnerships, track deals, monitor expiry dates
Add Partner modal Add Partner — import CSV or add manually
CRM select state Bulk selection — manage multiple partnerships at once
Credits & Plans

Transparent upgrades

Clear, upfront credit balance and plan details. Upgrading is seamless and focused on delivering immediate value (credits).

Credits page Credits page — managing plan and balance
Upgrade plan step 1 Upgrade plan — step 1
Upgrade plan step 2 Upgrade plan — payment confirmation
📊

What the Work Enabled

The value wasn't just the screens — it was the clarity. Research, strategy, and product decisions gave Sportbnk a coherent investor story and a beta-ready experience.

Investor conversations

Figma prototype and direction document were used directly in fundraising. Research became the pitch narrative — not just "here's an app" but "here's why this product exists."

Product narrative

Defined what Sportbnk is, not just how it looks. Positioning, credit model, and IA decisions gave a clear story beyond the MVP.

Beta-ready product

Ready for first 10 users without additional design work. Focused enough to feel complete, with a clear path from discovery to action.

Direction document

Covering positioning, user types, IA rationale, and roadmap reasoning. Became a reference for engineering and future planning.

The platform's job is to tell you what to do next — not just show you data.

Every decision in Sportbnk came from that single insight.
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